For Any Property Management Enquiries Please Phone: 1300 099 588

Work out an appropriate Rental Rate

• Undertake an in-depth inspection of the property
• Evaluate the property in terms of comparable rentals in the area, market conditions and historical yields
• Make recommendations as to improvements and additions that will improve the property’s appeal, enable a higher rental rate and provide a solid return on investment
• Offer suggestions that will attract higher rents, such as making the property pet-friendly

Market The Property For rent

• Draw up a detailed document on the property, including quality photographs that showcase its best attributes
• Market the property as widely as possible using a variety of appropriate resources and communication channels (including rental listing websites, social media platforms, print media, tenant databases etc.)

Inspections

• Undertake property inspections according to the schedule stipulated in your management agreement and within the maximum number allowed under the tenancy legislation
• Be the conduit for regular communication between the tenant and the owner regarding any maintenance and repairs, and keep the owner updated on the condition of the property
• Provide a detailed report with photos and/or video and give recommendations for current and future repairs and maintenance

Assist The Tenant With Moving In

• Ensure the property is rent-ready (oversee interior cleaning, garden tidy-ups, enhancing kerbside appeal etc.)
• Draw up a lease agreement (in accordance with legislation and including items such as rent payment terms, frequency of inspections, renewal options etc.)
• Liaise with tenant and property owner to establish a move-in date
• Draw up a property condition report and have it agreed to and signed by the tenant
• Collect the bond and any rent payable in advance

Rent Collection

• Collect rent electronically
• Follow up on late or unpaid rent
• Communicate with owners and their tenants about any rent issues
• Enforce penalties for late rent and non-payment
• Liaise with tenants and owners ahead of any rent increase deadlines

Financial Matters

• Provide comprehensive accounting records and services on all properties under management
• Make payments on the property owner’s behalf where required
• Keep detailed and accurate documentation of all incoming and outgoing monies
• Provide appropriate tax documentation for end of financial year
• Discuss maximizing tax returns via depreciation schedules

Maintenance and Repairs

• Use a list of approved, trusted service providers and tradespeople to undertake repairs cost-effectively
• Proactively develop a maintenance schedule
• Suggest preventative maintenance and/or repairs to save costs over the longer term
• Oversee any repairs or maintenance issues on the property
• Respond promptly to any tenant’s queries on matters of repair and maintenance
• Liaise with owners on matters of repair and maintenance
• Obtain quotes and permission to proceed with repairs and maintenance for any major expenditure (urgent repairs are considered and acted upon to prevent property damage)

Legal Issues

• Keep up to date with local, state and federal legislation regarding tenancy (from both the renter’s and the property owner’s perspective)
• Comply with all relevant legislative requirements including compliance such as health and safety of the property 
• Handle legal disputes and procedures, such as breaches and evictions according to the letter of the law

Vacate Responsibilities

• Complete inspection and condition report
• Evaluate any damages/repairs and estimate costs
• Return bond or portion thereof when appropriate
• Arrange for the property to be cleaned and any repairs done
• Undertake any other necessary tasks before a new tenant moves in, such as cosmetic upgrades